Privacy Policy for MediTrust360
Effective Date: January 1, 2025
1. Introduction
MediTrust360 ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our healthcare platform and services in Bangladesh.
2. Information We Collect
2.1 Personal Information
- Name, email address, phone number
- Date of birth and gender
- Medical history and health records
- Payment information (processed securely through SSLCommerz)
- Emergency contact information
2.2 Health Information
- Medical records and prescriptions
- Appointment history
- Test results and diagnoses
- Medication history
3. How We Use Your Information
- Provide healthcare services and consultations
- Process payments and transactions
- Send appointment reminders and notifications
- Improve our services and user experience
- Comply with legal and regulatory requirements
4. Information Sharing
We do not sell, trade, or rent your personal information. We may share your information only in the following circumstances:
- With your explicit consent
- With healthcare providers for treatment purposes
- To comply with legal obligations
- With SSLCommerz for payment processing
5. Data Security
We implement appropriate security measures to protect your personal and health information, including:
- Encryption of sensitive data
- Secure payment processing through SSLCommerz
- Regular security audits and updates
- Access controls and authentication
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Withdraw consent for data processing
- File a complaint with relevant authorities
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@meditrust360.com